We recognize the trust you place in us when we deliver to your doorstep, mailroom or place of business. That’s why we want to share an update on the actions we are taking to keep you – and our team members – safe amidst the COVID-19 outbreak.
We continue to service most locations within our service area, except where temporary delivery delays are announced due to local quarantine or containment measures.
Due to current high gift volumes and necessary COVID-19 safety measures, our 3rd party couriers may experience delivery delays. With this we are unable to guarantee the exact delivery date during the month of December and urge you to order your holiday gifts as early in advance as possible to ensure timely delivery.
“Safety” is something we take incredibly seriously at GiftBasketsOverseas.com. We are listening to recommendations from the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) as we strive to help protect our customers and our team members.
Our office team members are working from home offices to ensure their safety via social distancing.
Our 3rd party delivery couriers (UPS, FedEx, DHL and others) have taken steps to ensure safety including:
We recommend everyone to use the CATCH – COVID Assessment Tool, recently released by medical and software professionals.
It’s a simple assessment that allows patients to fill out a quick questionnaire that gives them immediate feedback and next steps based on the CDC’s recommendations as well as the input of emergency physicians. It also allows local health systems to keep track of these cases, predict surges, and intervene if needed. The best part is, it’s 100% free for everybody involved. If you have friends or family who are either more at risk to catching COVID or getting complications, feel free to send this link to them: www.covidtool.org
Our couriers such as FedEx, UPS, DHL, USPS and others are delivering locally within impacted areas as local conditions and restrictions allow (our business model ensures that gifts don’t cross borders). We are adhering to all local regulations and guidelines from government authorities related to containment of the virus. These work and travel restrictions may affect or delay gift shipments within some impacted areas. We have adjusted gift delivery commitments for certain impacted areas. We are using our logistics network to minimize service impacts so we can continue to deliver the best possible service to our customers. Visit COVID19 updates page to check the status of your package or see updated transit information.
We continue to reliably deliver gifts in most of serviced countries Worldwide.
Here is the current list of impacted areas, where gift delivery can be delayed (no exact delivery date can be currently guaranteed):
All other locations don’t currently have any known issues that may affect our delivery service, as we adjusted to a ‘new normal’ and fully resumed a delivery service in most countries Worldwide. However during the holiday season (month of December) deliveries in some regions may be delayed. We are urging everyone to order their December holiday gifts a week earlier than you normally would.